Yes, we will be taking down the platform and all it’s contents by April 30th 2021. All user agreements also end on that date.

Over the past few years we’ve poured our hearts into this platform. And although we consider it to be a technological success, we unfortunately haven’t been able match this commercially. As a result we have decided to call it quits.

Your account and projects will be accessible until the 30th of April 2021.

The easiest way to export your data is to use an HTTP client able to write to a file of choice, such as curl, wget, postman, etc. Using this tool you can grab all data from a dataset in batches of (for example) 500 records: curl 'https://<project URL>/ds/<your dataset name>?range={%22limit%22:%20500,%20%22offset%22:0}' --header 'Authorization: Bearer<project access token with read policy>'

Note: that range={"limit": 500, "offset":0} needs to be URL encoded.

Should you encounter any issues with this, we can assist in providing a database dump. Please contact us at support@jexia.com in a timely fashion.

Yes. All of your data on the platform -including your account and payment details, projects, and all backups- will be permanently deleted after the contractual retention term has ended.

Feel free to contact us by email at support@jexia.com. We’ll get back to you asap.